Banking, Financial Services & Insurance (BFSI)

The LYIK Platform empowers Smart Digital Journeys through intelligent fields and adaptive smart forms. At its core lies the advanced FormBuilder module, driven by intelligent fields that enable the creation of dynamic, context-aware forms. These smart forms tailor themselves in real-time—displaying only the fields relevant to each user's inputs, ensuring a seamless, efficient, and highly personalised experience.

By removing unnecessary steps and adapting instantly, the LYIK Platform simplifies complex processes into intuitive, user-friendly journeys for your customers.

SmartForms are at the core of the LYIK Platform which allows for a unique dynamic form updation feature that empowers your organisation to quickly and seamlessly integrate custom fields and business rules in real-time without impacting the run-time infrastructure.

This pioneering and innovative feature significantly reduces implementation time and costs, enabling your organisation to rapidly adapt to evolving Regulatory requirements. Additionally, this feature allows for instant updates to product and forms, with immediate deployment across your Web, Mobile Apps, and branch offices. By providing unparalleled agility and responsiveness, your organisation can efficiently meet regulatory mandates quickly and maintain a competitive edge in the industry.

This core feature of the LYIK Platform enables your organisation to rapidly create Onboarding Forms which are Omni-Channel in nature, for instant deployment across your Website, Mobile App, and Branch Offices, allowing digital journeys to begin instantly.

These End-to-End Journeys enable your customers to start, pause, and resume their onboarding process across different channels (Website, Mobile App, Branch Offices) without losing progress. This enhances customer experience, improves conversion rates, and minimises drop-offs, ensuring a smooth and highly efficient onboarding process.

The LYIK Platform's unique QR-code and FormCentre powered digital journey concepts empower your organisation to provide digital services on Web and Mobile through both Self-Guided (DIY) and Assisted modes, converting your branch offices into paperless Digital Hubs for the next-gen customer experience in a significantly reduced timeframe. Achieve unlimited operational scale without increasing resources, with our QR-code and FormCentre-enabled digital journeys.

LYIK Platform offers an advanced technical architecture for differentiated business models to drive strategic growth.

The LYIK Platform is architected to address the critical challenge of implementing and deploying new product and service journeys which currently takes months/years with conventional means. With LYIK Platform,your organisation can now launch onboarding and service journeys in weeks rather than months or years.

This accelerated deployment enables your organisation to rapidly implement products and service journeys across all business functions, providing a competitive edge. Additionally,the LYIK Platform allows you to manage all digital journeys seamlessly within a single, unified system, enhancing operational efficiency.

With LYIK's fully digital onboarding solution, your organisation can aim for 100% Straight Through Processing (STP) across both onboarding and customer service journeys. The platform supports comprehensive end-to-end KYC processes, including Proof of Identity, Proof of Address, signature verification, and a wide range of other validations. Purpose-built for efficiency, the LYIK Platform is engineered to deliver seamless, 100% online journeys from start to finish.